Return & Refund Policies
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I always join Zilingo monthly campaigns which 
can make our sales grow up to 5000$ per month. 
Zilingo is a good channel to increase our sales in 
many products especially Men shirt which is not 
popular in other platform. 

Sipim Ounvorawong
Owner, DAVIE JONES
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We have joined our store with Zilingo since 
February 2019. Over a period of time, we were 
able to see traction and our online sales went 
up 10%! Zilingo has given us the opportunity to 
grow into a new market and gain a new lot of 
customers. 

Siriwan Nakaret
Online Sales Executive, era-won
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Zilingo Seller Centre is very user friendly! I can 
easily manage inventory, upload products and 
manage daily orders. Moreover, Zilingo has 
logistics support (pick up service from DHL) that 
is very easy and convenient that I don’t have to 
send my customer orders by myself anymore. 

Sirotron Sumphankunlapak
Owner, basictypes
Banner image
I always join Zilingo monthly campaigns which 
can make our sales grow up to 5000$ per month. 
Zilingo is a good channel to increase our sales in 
many products especially Men shirt which is not 
popular in other platform. 

Sipim Ounvorawong
Owner, DAVIE JONES
Banner image
We have joined our store with Zilingo since 
February 2019. Over a period of time, we were 
able to see traction and our online sales went 
up 10%! Zilingo has given us the opportunity to 
grow into a new market and gain a new lot of 
customers. 

Siriwan Nakaret
Online Sales Executive, era-won
Frequently asked questions

How do I get paid?

All payments are made to the bank account of your choice. All payment details are collected during the onboarding process and you will then get paid as per your sales. As easy as it gets!

What fees do I get charged?

Listing your products on Zilingo is always free. Based on product categories, we do charge a nominal commission on the value of the order placed on Zilingo Shopping. Reach out to your local Key Account Manager for a specified offer.

How do I maximise my earnings?

We rate sellers with the following traits get a Top Seller Badge, good ratings attain more visibility on the platform:
• Accept and Ship Orders on Time
• Sell Top quality products as rated by customers
• Good Packaging
• Minimum Cancellations

We also highly suggest you to:
• Join in on any campaign we are having on the site were Zilingo will promote you in our marketing
• Create customized promotions to get more focus on your store
• Monitor your performance in the Analytics Dashboard

How do I build a good catalog?

We always suggest you to focus on the product catalog. Make sure that you upload:
• High-Quality and accurate product images
• Detailed and Accurate Product names
• Detailed Description of Product
• Competitive pricing
• Accurate product sizing and size guides

Feel free to reach out to your local Key Account Management if you need help with the uploading, or to create better content. We can help you all the way!
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